Operations Manager – Logistics / Truck Dispatching

Hey Roger Smith provides dispatch services for auto carriers across the United States.
As we expand our operations, we’re looking for a motivated and experienced Operations Manager to oversee daily activities and optimize internal processes.

Position Overview:
We are seeking an organized, strategic, and operations-focused leader with experience in a corporate environment
The ideal candidate is knows how to make things run smoother, and can keep the team performing at a high level!

Key Responsibilities:

• Oversee day-to-day operations across dispatch, carrier support, and admin teams
• Implement systems and processes to improve performance and efficiency
• Monitor KPIs, load volume, truck utilization, and dispatcher productivity
• Train and mentor dispatchers and team leads
• Identify operational bottlenecks and resolve them fast
• Ensure excellent carrier experience and retention
• Report to CEO and contribute to strategic scaling decisions

What We’re Looking For

• 3+ years experience in operations, preferably in logistics or dispatching
• Experience managing teams
• Strong skills in process building, KPI tracking, and problem-solving
• Organized, assertive, and able to lead with confidence and clarity
• Comfortable using Google Sheets, Trello, CRM, and similar tools

Why Join Us?

• Rapidly growing company with high potential
• Opportunity to build, lead, and scale a team
• Clear advancement path and performance-based bonuses

If you think you have the right skills, APPLY NOW:
Apply now at office@heyrogersmith.com